The big commercial jet screeched on the bitumen, then rumbled off the runway, slowing as it turned to taxi to the disembarkation gate at Perth airport. The stewardess made the usual announcement about keeping your seatbelts fastened and not switching on mobiles until we were inside the terminal building, yet even before she had finished, even before the seatbelt sign had pinged above our heads, you could hear the rebellious clicks of unlocking seatbelts.
One of the reason’s I haven’t done as many of my usual blogs on this site recently is that my girlfriend, Jo and I have been away having too much fun and living the dream! This landing was our sixteenth flight in 31 days as we returned to Perth from our South American adventure, taking in such sights as Macchu Picchu, the Amazon jungle, the Iguazu falls, Rio de Janeiro and Chichen Itza.
On all sixteen of those flights, this same phenomenon occurred. I’ve always been fascinated by people’s behaviour, long before I began life and business coaching. The passengers in the aisle seats would leap up from their seats to grab their hand luggage from the overhead lockers and squeeze their way into the aisle if possible. Those passengers in the middle seats would try to get their bags as well, but even if they couldn’t, they then stood in a hunched position with their heads pushed up uncomfortably against the bulk head in a tortuous position, remaining that way by their own volition for several minutes. Those people stuck in the window seats looked pained and frustrated. Their faces had expressions as if to say, “What am I going to do? I’m stuck! What if I’m stuck on this plane forever?”
There are always the irritating people too – the ones with an annoying cough – the sort where you think a lung is about to come up; or those who sneeze repeatedly on the people around them, leading you to wonder if this is the flight that is carrying the latest pandemic virus, the one on which you should have worn an unfashionable breathing mask or perhaps not even have boarded. There’s always at least one person having an unnecessarily loud conversation on their mobile phone, blaring out to all the disinterested people around them what they plan to do for the rest of the weekend. Plus of course there’s always at least one screaming child whose ears hurt as they pop and they can’t understand why.
As you all finally shuffle impatiently down the aisle, you notice one or two passengers who have chosen to remain in their seats. “What’s wrong with them?” you think. “Why don’t they want to get off? Are they retarded? Everyone’s getting off!” Even if you offer to let them out into the aisle, they decline with a knowing smile. Those strange people are the very same passengers that you later see passing you in the next queue at Customs. “How did that happen?” you ponder. “Is there no justice?”
To add insult to injury, those same people again are the ones whose hold luggage comes out first! You see them casually sauntering away, without a care in the world, while your bags take an eternity. In South America, most of the time, the bags would be split between a couple of different trucks, so one bag might come through straight away and the other might be the very last to appear on the conveyor belt. There’s always that anxiety when you’re wondering if yours is the one that fell off the back of the truck and got lost that day, followed by huge relief as you spot it in the distance.
Then you see a sniffer dog heading for your luggage and you begin to wonder if some drug lord has chosen your very bag in which to stash something unsavoury! “Phew!” you thinks as the dog wags its tail and toddles on past.
Then you spot one of the passengers who had stood with their neck squeezed against the bulk head and you wonder, ‘I bet they have a sore neck tonight. Why did they do that?’
So I began wondering about this whole travel behaviour pattern that I have seen repeated on almost every flight I’ve ever taken, and I have taken a lot over the years. “Why do we do the same thing that everyone else does?”
Is it because people are afraid of flying and they can’t wait to get off the plane? Is it because they’ve been sat in a confined space for too long and they just need to stand up, so desperately that they will hunch even more uncomfortably than if they had remained seated? Neither of those make any sense, because we all know that you’re going nowhere until the crew opens the door, and that can sometimes take a while. Or perhaps they are in such a huge rush to get on with their ‘busy’ lives and they think that by standing uncomfortably and looking impatient, somehow the crew will magically beam them off the aircraft?
Some passengers, when made to wait more than a few minutes become increasingly agitated and even rude to their fellow passengers or the crew. Others become gallant knights, helping the elderly by passing down their heavy bags from the overhead lockers. The frailest on the plane always seem to have the most luggage. How does that happen?
Another thing I noticed is that no matter how many times the crew come around collecting rubbish from people, as you exit the aircraft you will see mounds of garbage throughout the plane, and the worst section is the one where the passengers have paid the most to be there. Is it some kind of rule that first class passengers have to make more mess than economy passengers? Is it a measure of your importance that you have to leave more mess behind as some kind of status symbol?
Human behaviour is learned by observation, duplication and repetition or by simple survival instinct. If there was an emergency disembarkation, they’d be acting on survival instinct, meaning they’d probably be pushing others out of the way in their quest for personal survival. It would actually make more sense for the disembarking to be done the same way as the boarding – a few rows at a time, with everyone else remaining seated until called. Admittedly, there has rarely been a problem with aircraft at the end of the flight, but in reality you are still surrounded by aviation fuel and inflammable materials. If there were to be a stampede, then it would be safer with the bags still in their lockers.
So how does this behaviour manifest itself in the rest of your life? Are you operating on survival mode and irrationally reacting to external events? Are you simply following learned behaviour patterns and going through the motions? Are you just doing what everyone else does because that’s the way you think it’s supposed to be? Or are you living your life on purpose and steadily working towards pre-determined goals in congruence with your values?
In Earl Nightingale’s famous speech on ‘The Strangest Secret’ he explained that “Success is the progressive realisation of a worthy goal or ideal”. If you are exactly where you want to be, doing exactly what you want to do and living life exactly as you want to, then you are already a success, no matter what anyone else thinks!
If not, then you will most effectively unleash your creativity if you invest the time to reflect on what your values really are, the kind of person you really want to be and what you are willing to do to make that happen. It’s not always easy to be so reflective and so creative – sometimes people are stuck or are overwhelmed by the challenges they face. That’s often why they talk to a coach or seek a mentor like me, to help figure out what they really want, both in business and in life and to devise effective strategies for ultimate success. When is the right time to figure that out? It’s as soon as you are ready – ready to move away from the pain of overwhelm or from being stuck; and ready to move towards the joy of fulfilling your creative potential. Where you are today is a result of the choices you have made in life so far and the resources you have made use of. Where you may be tomorrow depends on the choices you can make and the resources you invest in from this point forwards.
Until then, I hope that you make each day the best day it can be for you and for those around you.
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